Hotel Noorjahan Grand

This is my 3rd stay at Noorjahan Hotel Grand, and once again they did not disappoint! The service is first class, and the staff are polite and helpful. The restaurant and swimming pool have a very ambient feel, and the scenes are just stunning. They still have the best pool in the whole of Sylhet for those who enjoy a dip. I tried different cuisines from the restaurant this time and found the taste and presentation at fine dining level. The staff member Jakir, who especially looked after me last time spotted me in the lift this time, and once again went out of his way to make sure I had everything I needed. I appreciated that he still remembered me even after serving thousands of guests! By far, Noorjahan Hotel Grand is the best hotel in Sylhet. I love the experience right from the reception to the rooms, the service, the wide range of amenities, the central location, all the way till the smooth checkout. To maintain the high standards, I would give 2 pieces of advice to the management. 1) Firstly, I know the swimming pool is a popular attraction and it's open to the public at a fee. But it would be nice to have a dedicated time for just the hotel guests as the pool does get very crowded. Maybe in the early hours, like between 8am-11am? 2) Secondly, I noticed a need for some maintenance, like making sure the AC remote buttons all work properly, some fittings are tightened, etc. These are minor points, but would keep the experience and standards high. I look forward to my next stay at Noorjahan Hotel Grand and advise others to try it out if you're looking for a good hotel in Sylhet. Keep up the good work!

This was my one splurge on a long trip, unable to reist a four star hotel at less than one star UK prices. A blog with a view from the rooftop infinity pool drew me in and it didn't disappoint. (Though bear in mind it was winter when I went, so although sunny and hot, it got cold enough every night to stop the water ever getting comfortably warm). In a great location near the centre, the breakfast was wide in variety and though suffered from the usual buffet problem of soon becoming a bit cold or stodgy, the omelettes were freshly made and that alone was worth it. Rooftop cafe and restaurant completed the feeling of luxury.

I stayed here 5 years ago when most front desk people were men, knowledgeable men who printed my boarding pass and arranged daytrips. This time, most front desk people were young women who did not know how to print a boarding pass. To top if off, I sent a WhatsApp text to one of the numbers on the business card, requestion a shuttle pickup at the airport. Nobody at the airport. Took a CNG. The desk said they never received my text because they use the other number on the business card. Duh???!!! Some guests felt the hotel quality had gone downhill.

The overall environment is very pleasant, and the rooms are extremely comfortable, making it a perfect place to relax. The design of the hotel is elegant and truly stands out. One of the highlights is the rooftop swimming pool, which is not only beautiful but also offers a wonderful view, adding to the overall experience. The staff here deserve special praise for their excellent behavior and professionalism. I would like to extend my heartfelt thanks to the manager, Mr. Marhab vhaiya🥰 for his outstanding support. He was always there to help and made sure my stay was smooth and enjoyable.

It's Just Wow!! I recently had the pleasure of staying at NoorJahan Grand in Sylhet for 5 nights, and I must say, it was an exceptional experience! The staff were incredibly friendly and welcoming, making us feel right at home. The food was delicious, and the service was top-notch. Overall, I was thoroughly impressed with almost every aspect of my stay. I highly recommend NoorJahan Grand to anyone looking for a comfortable and enjoyable stay in Sylhet. 10/10 stars!